Privacy Policy

I. About Ctown

  1. Ctown (hereinafter referred to as “Company”) is a corporation organized and existing under the laws of the HKJ.
  2. Ctown is an online delivery service that enables consumers to purchase items from nearby merchants and have these items delivered to their doorstep.
  3. Ctown adheres to the highest standards of ethical practices in all of its operations and is dedicated to protecting your privacy, as its Website and Application users. The Company respects your privacy and values the trust you place in it. Below is the brief description of Company’s Privacy Policy, which outlines the manner in which information relating to you is collected, used and disclosed.

II. General Provisions

  1. All users of are advised to read and understand the Company’s Privacy Policy carefully, as by accessing and using the Ctown site, you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.
  2. The Company’s Privacy Policy is incorporated into the Terms and Conditions of Use of the Ctown site, and is subject to change from time to time without notice. For your guidance and update, it is highly advisable that you periodically review the Company’s Privacy Policy as posted on the Ctown site.
  3. The provisions of this Privacy Policy apply to information provided during your registration online at the Ctown site. They do not apply to information that you may submit to Ctown offline or to other websites maintained by other companies or organizations to which Ctown may link or may have link through it. By visiting the Ctown site and/or installing our applications in your smartphone, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not install and use the Application/Ctown site.
  4. Should you have any clarifications regarding this Privacy Policy, you may send the queries and contact Ctown at [email protected].

III. Collection, Usage, Storage and Disclosure of Information

  1. Collection, Usage and Storage of Data
    1. Ctown only collects and uses information from you to process your order and to manage your account.
    2. Ctown automatically tracks certain information about you based on your behavior on the Ctown site. Ctown uses this information to do internal research on its users’ demographics, interests and behavior to better improve Ctown service.
    3. Ctown takes reasonable precautions to protect personal information from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Ctown exercises diligence to keep personal information reliable for its intended use.
    4. Ctown will not use your financial information for any purpose other than to complete a transaction with you.

IV. Disclosure of Information

  1. Ctown shall not disclose or transfer any of your information other than the information provided below, and to the following entities for such purposes as hereinafter indicated:
    1. To Ctown employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, and suppliers, if the disclosure will enable that entity to perform a business, professional, or technical support function for Ctown;
    2. To employees, independent contractors, service providers, and suppliers of Ctown to fulfill a product or service request;
    3. To third-party marketing or service providers who may use such information in their business operations or who may contact you through e-mail, mobile number, social media accounts and other means of communication, with information they feel may be useful to you in the form of newsletters, updates, current promos and advertisements; or
    4. To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to fraud, public safety and national security, as may be provided by law.

V. Use of Cookies

  1. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
  2. We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
  3. You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
  4. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences. For example, cookies allow our website to recognize you as a previous visitor and thus remembering your store preference and what you have added to your shopping cart.
  5. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

VI. Options on Information Usage

  1. Ctown provides you the option not to divulge any specific information that you wish not be collected, used, stored or disclosed upon due notice to Ctown of such option thru the communication channels provided herein.
  2. You may also choose not to use a particular service or feature on the Ctown site, and opt out of any non-essential communications from the Company upon due notice to Ctown of such option.

Communication To Ctown

  1. If you wish to restrict the access and usage of your information, you may contact Ctown thru [email protected] .
  2. If you wish to request a copy of the information on you Ctown holds, you may contact Ctown thru [email protected].
  3. If you wish to correct or update any information you have provided, you may check Ctown site to update your account. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: [email protected].
  4. In the event of loss of access to the Ctown site, you may contact the Company by sending an e-mail to: [email protected].
  5. In the event you wish to report a breach of this Privacy Policy, you may contact us via the following e-mail address: [email protected].
Slava Yurthev Copyright